FAQ

Who can I call for more information about the program?

You can reach a Tools 4 Schools program coordinator at 1-800-999-7750.  Or if you prefer, you can email the program coordinator at coordinator@t4sSpartanNash.com

What are this years program dates?

Receipt collection begins on Sep. 1, 2018 and concludes on March 2, 2019.  Receipts are due to program headquarters by Mar. 15, 2019 and orders are to be submitted by Mar. 30, 2019.

Are there exclusions on our receipts?

State laws mandate that certain items are ineligible.  In most states, alcohol, tobacco, postage, lottery, fule, Ticketmaster, gift cards, money orders and sire transfers are to be excluded from the receipt totals.

Do I need to re-register my school each year?

Yes.  Every school must register each year to be eligible to join the program.

Can we “adopt” the community & local businesses to help?

Yes.  We recommend sending a letter to local businesses, clubs and organizations telling them about your on-going program and to encourage their support.  Note: an example of the suggested letter can be found on page 6 of the coordinator instructions in the download section.

How frequently do we need to send in our register tapes to program headquarters?

We recommend you send them in periodically. By doing so you will accumulate points in your school's account. Once points appear in your school's account you can begin redeeming them for FREE educational equipment.

When should we expect our awards?

Once we receive your order you should receive the awards in 6-8 weeks.  Remember, multiple items may be sent from different shipping destinations so you may receive several packages.

RETURNING SCHOOLS: Click on the “Log-In Here”, at top left, and activate/update your school using the Username and Password that can be found on the Welcome Email.

NEW SCHOOLS: Click on “Register Here”, below, and follow the instructions. If your school is not found contact us at 1-800-999-7750 for assistance in setting up your school.